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    Privacy Policy

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    Privacy Policy

    Last Updated: September 3, 2026

    Welcome to My Properties.

    We respect your privacy and are committed to protecting the personal information you provide while using my-properties.net (the “Website”) and our related services.

    This Privacy Policy explains what information we collect, how and why we use it, how we share and protect it, how long we retain it, and the rights and choices available to you.

    By accessing or using the Website, you acknowledge that you have read this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or processing your personal information.

    1. Information We Collect

    We may collect the following categories of information:

    1.1 Personal Information

    When you create an account, submit a property listing, contact us, make an enquiry, subscribe to a plan, or use certain services, we may collect:

    • Full name

    • Email address

    • Mobile or telephone number

    • Address

    • City, state, and country

    • Account and login information

    • Property-related information

    • Billing, subscription, and transaction information

    • Information submitted through contact, support, or enquiry forms

    • Communication preferences

    • Any other information you voluntarily provide

    Please do not provide personal information that is unnecessary for the service you request.

    1.2 Property Information

    If you list a property on the Website, we may collect and display information such as:

    • Property title and description

    • Property type

    • Sale, rent, or PG-accommodation details

    • Property location

    • Price

    • Images and videos

    • Number of bedrooms and bathrooms

    • Amenities and availability

    • Contact or enquiry information

    • Other information provided by the property owner, agent, or listing user

    You are responsible for ensuring that you have the right to provide any personal information, images, videos, or documents included in a listing.

    1.3 Information Collected Automatically

    When you access or use the Website, we and our service providers may automatically collect certain technical and usage information, including:

    • IP address

    • Browser type and version

    • Device information and identifiers

    • Operating system

    • Pages viewed and actions taken

    • Date and time of access

    • Referring website or source

    • Approximate location derived from an IP address

    • Cookie and similar-technology information

    • Website performance, diagnostic, and security information

    We may use this information for security, analytics, troubleshooting, fraud prevention, and service improvement.

    1.4 Information From Other Sources

    We may receive information from payment providers, analytics providers, property advertisers, service providers, or other users when reasonably necessary to provide our services, respond to enquiries, prevent fraud, or comply with legal obligations.

    2. How We Use Your Information

    We may process your information for the following purposes:

    • Creating, authenticating, and managing your account

    • Providing property-listing, search, enquiry, and related services

    • Publishing and managing property listings submitted by users

    • Connecting property seekers with owners, agents, or advertisers

    • Processing subscriptions, payments, refunds, and transaction records

    • Responding to enquiries, complaints, and support requests

    • Communicating with you about your account, listings, transactions, or services

    • Sending service-related alerts and notifications

    • Sending promotional communications where you have consented or where otherwise permitted by law

    • Personalizing and improving the Website and our services

    • Measuring website usage and performance

    • Detecting and preventing fraud, abuse, spam, and unauthorized activity

    • Protecting the security and integrity of the Website

    • Establishing, exercising, or defending legal claims

    • Complying with applicable laws, legal processes, and regulatory obligations

    Where processing is based on your consent, you may withdraw that consent using the method described in Section 11. Withdrawal will not affect processing already carried out lawfully before the withdrawal.

    3. Property Listings and Public Information

    Property listings are intended to be viewed by other Website users and visitors. Information made public may include the property description, images, videos, general or precise location, price, property type, amenities, advertiser identity, and contact information that you choose to provide.

    All property listings submitted through the Website are subject to review by My Properties. The administrator reserves the right to approve or reject any property listing before it is published on the Website.

    Public information may be viewed, copied, indexed by search engines, or shared by others outside our control. You should not publish government identification numbers, financial information, login credentials, private documents, or any other sensitive personal information in a listing.

    If you want public listing information corrected or removed, contact us using the details in Section 15. Removal from our Website may not immediately remove copies already indexed, cached, or lawfully retained by third parties.

    4. Account Information and Security

    If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for promptly notifying us if you suspect unauthorized access or misuse.

    We will take reasonable steps to investigate reported security concerns. Nothing in this section limits any responsibility that cannot lawfully be excluded.

    5. Cookies and Similar Technologies

    We and our service providers may use cookies, pixels, local storage, and similar technologies to:

    • Provide essential website functionality

    • Keep users signed in

    • Remember preferences

    • Protect accounts and prevent fraud

    • Understand website traffic and usage

    • Measure and improve website performance

    • Provide relevant content and, where applicable, advertising

    Where required by law, we will request consent before using non-essential cookies. You can manage cookies through the cookie controls made available on the Website or through your browser settings. Disabling certain cookies may affect Website functionality.

    6. Payments and Subscriptions

    Payments may be processed by third-party payment service providers. We may receive limited transaction information, such as the payer's name, billing details, transaction reference, payment status, and subscription details.

    We do not intend to directly store complete payment-card numbers or CVV details. Payment providers process payment information according to their own terms and privacy policies.

    7. How We Share Information

    We do not sell or rent your personal information.

    We may share information, only as reasonably necessary, with:

    • Property owners, agents, advertisers, or users responding to an enquiry

    • Payment and subscription service providers

    • Hosting, cloud-storage, security, and infrastructure providers

    • Website analytics, communications, customer-support, and technology providers

    • Professional advisers, such as lawyers, accountants, and auditors

    • Government authorities, regulators, courts, or law-enforcement agencies where disclosure is legally required

    • Parties involved in a merger, acquisition, financing, restructuring, or transfer of all or part of our business, subject to appropriate confidentiality measures

    • Other persons where necessary to protect our rights, users, systems, or property, or with your consent

    Service providers may process information only for the services they provide to us and subject to applicable contractual and legal safeguards.

    8. Third-Party Services and Links

    The Website may contain links to or integrations with third-party websites, services, payment providers, maps, social-media platforms, or other tools.

    We do not control and are not responsible for the privacy, security, content, or practices of third-party services. We encourage you to review their privacy policies before providing them with personal information.

    9. Data Storage and International Transfers

    Your information may be stored or processed in India or in other countries where our service providers operate. Where personal information is transferred across borders, we will take reasonable steps to use safeguards required by applicable law and comply with any government restrictions on such transfers.

    10. Data Security

    We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

    No website, transmission method, or storage system is completely secure. We therefore cannot guarantee absolute security. If a personal-data breach occurs, we will take appropriate steps and provide notifications where required by applicable law.

    11. Data Retention

    We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

    • Provide and maintain our services

    • Keep required business, payment, and transaction records

    • Resolve disputes and respond to complaints

    • Prevent fraud and abuse

    • Enforce our agreements

    • Meet legal, accounting, regulatory, and security obligations

    Retention periods may vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements. When information is no longer required, we will delete, anonymize, or securely dispose of it, subject to lawful retention obligations.

    12. Your Rights and Choices

    Subject to applicable law and any lawful limitations, you may have the right to:

    • Request information about the personal data we process and the processing activities undertaken

    • Request access to a summary of your personal data and certain information about recipients

    • Request correction, completion, or updating of inaccurate or incomplete personal data

    • Request erasure of personal data that is no longer required, subject to lawful retention obligations

    • Withdraw consent where processing is based on consent

    • Opt out of promotional emails or messages

    • Raise a grievance concerning the processing of your personal data

    • Nominate another individual to exercise applicable rights in the event of your death or incapacity

    • Submit a complaint to the appropriate authority where available under applicable law

    To exercise a privacy right, contact us using the details in Section 15. We may need to verify your identity and may request information reasonably necessary to process your request. We will respond within the period required by applicable law.

    You can unsubscribe from promotional emails by using the unsubscribe link included in those messages. You may still receive essential account, security, listing, payment, or service communications.

    13. Children's Privacy

    The Website and its services are intended for adults who are legally capable of entering into property-related transactions or agreements. We do not knowingly offer accounts or paid services to children under 18 years of age or knowingly process children's personal data without authorization required by applicable law.

    If you believe that a child has provided personal information to us without appropriate authorization, please contact us. We will review the matter and take appropriate action.

    14. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes to our services, practices, or legal obligations.

    We will post the revised policy on this page and update the “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

    15. Contact Us and Grievances

    For questions, concerns, grievances, or requests relating to this Privacy Policy or your personal information, please contact:

    My Properties

    Email: support@gmail.in
    Website: my-properties.net